(Last update: April 2021)
ART. 1 - The application of the general conditions of sale is limited to goods purchased at the online shop "www.torrinijewels.com" owned and managed by Tifran Gioielli Srl, official licensee of the "Torrini 1369" Trademark,resident in Piazza Duomo 12 R in Florence (I), (here in after referred to as the Seller), by individuals persons (here in after referred to as Buyers) who act for purposes not relevant to their business or professional activity, who must beconsidered end users or consumers: (a) who have reached the age of majority required to enter into purchase contracts (eighteen in most countries); (b) who have the legal capacity to enter into purchase contracts; (c) that use a shipping address in the country or countries we ship to. Unless other wise provided, minors do not enjoy the right to legally stipulate a purchase contract and are required to use their parent or legal guardian to transmit an order in their own name and will be required to accept these Conditions of sale. Any changes may be made from time to time to these Conditions of Sale; therefore please check them regularly to keep informed of updates. The latest version of these Conditions of Sale will always be available on the official website www.torrinijewels.com. Any new version of these Conditions of Sale will take effect immediately on the date of shipment and will govern orders for products or services made from that date. Changes to the Conditions of Sale subsequent to the transmission of the order will not affect the order or the relationship with us, except as may be required by applicable law.
ART. 2 - All orders placed through the website www.torrinijewels.com are subject to acceptance by the Seller. The products displayed on the website www.torrinijewels.comthat cannot be added to the cart are not available for sale. The Seller can provide more information on these products. Quantity limits may apply to orders for certain products. We reserve the right to refuse orders over a certain number of authorized products at any time without notice. The prices displayed on the website www.torrinijewels.com do not include any local tax or customs duties in force in the country of destination of the goods shipped from Florence (IT).
ART. 3 - The orders, given the execution of the products "one by one, ad personam", will be considered binding, without the possibility of withdrawal, by both the Buyer and the Seller, unless motivated revocation to be notified by either party within 48 hours subsequent to successful pre-payment. The revocation of the order involves the assumption by the buyer of any costs relating to the payment practices as they occurred. The items covered by each order are made by the Seller only one by one therefore on commission, specific measure or customization for the Buyer and may slightly differ from the photos of the items shown on the website www.torrinijewels.com due to the specific handcrafted process, which is followed. The order execution and delivery time is normally 15 working days from the order date. However, due to the artisanal nature of the products, delivery times can vary up to 3 months.
ART. 4 - Insured shipments have indicative and non-binding delivery terms for the Seller. The Seller is not responsible for any direct or indirect damages, due to delays in delivery. In case of non-receipt of the product by the Buyer, within thirty (30) days from the date of shipment or within any other time limit indicated, the Buyer may contact the Seller in writing to activate the consequent procedures related to the verification of objective responsibilities.
ART. 5 - The payment of an order must be paid in advance following the methods indicated on the website www.torrinijewels.com.
ART. 6 - The Seller guarantees that all the products supplied comply with the intrinsic characteristics, information and images, shown on the site and / or in the certificate of origin when this is provided in the product kit. The Purchaser is required to report in writing to email@example.com, within a maximum period of 48 hours from the delivery of the purchased product, except for adverse conditions to be assessed, any discrepancy with respect to what is described or shown on the site. The Buyer will have the right to request the Seller to repair or replace the purchased product in the event of a lack of conformity of the goods. A vague indication of non-compliance by the Buyer will not be considered valid. The Seller's intervention may only take place if the non-compliant products are returned within 20 days of receipt, with the box and the original certificate of Origin, if part of the kit provided. The Seller declares that the Products are handcrafted and therefore must be considered, within the limits of normal tolerances, perfectly compliant with the items purchased. If proper observation of the item by an expert reveals severe manufacturing discrepancies, Seller will consider relevant appropriate written certification.
ART. 7 - The handcrafted products bearing the “Torrini 1369” trademark are usually accompanied by a Certificate of Origin and Authenticity. For all other products, in addition to those produced by third parties, the Seller only recognizes the "legal guarantee".
ART. 8- Pursuant to the Legislative Decree of the Italian Government (22 May 1999, n.185,Article 5, paragraph 3, point c, of supply of goods produced on commission or made to measure), the Buyer cannot withdraw from the purchase, therefore the return of the purchased goods is not allowed, as it has stated several times, because these are exclusively Torrini 1369 luxury products, handcrafted one by one "ad personam", on commission, personalized or made to measure. Any request for any discrepancies with respect to the description and image on the website www.torrinijewels.com can be reported, within the terms set out in Art. 6, and sent to firstname.lastname@example.org or by registered mail to the head quarters of Torrini Historic Shop - Tifran Gioielli S.r.l. - Piazza Duomo 12 /R - 50122 Florence - Italy.
ART. 9- The Seller is the official licensee of the know-how, trademarks and trade names relating to the Products called “Torrini 1369”.
ART. 10- Delivery time is normally 15 working days. However, give the artisan nature of the product, the delivery time can vary upto 3 months.
Torrini sale prices never include the rates of import duty or local tax, which vary from Country to Country and the recipient assumes all responsibility for the successful out come of the delivery and any costs that may arise and refer to local provisions.
Please note that the official language is Italian ( below the original). The translation was carried out by means of an automatic network tool.