Emerald Alloro Small Necklace, Platinum

Each creation is crafted upon request by the goldsmiths selected by the Maison and delivered within 45 working days from the Order Confirmation, shipping included — Monday to Friday, excluding Italian public holidays and the workshop's summer closure from August 7 to 28. Certain pieces require longer, as indicated above, and the Maison may extend the delivery time by up to 10 additional working days, keeping you informed. The estimated delivery date is shown once you select your size or length. Every shipment is insured until delivery and entrusted to DHL Express or, for certain destinations, FedEx.

Every creation is made to order — crafted individually, after your order, in the model you choose, the metal you select, and the size you indicate, and, where requested, with a personal engraving. You may cancel your order within 48 hours of the Order Confirmation, without giving any reason; the amount paid is refunded by the same payment method, net of the payment-processing costs indicated in the Returns Policy. When the 48 hours expire, dedicated production begins and the order becomes final: made-to-order creations can no longer be canceled or returned. For consumers in the European Union, the European Economic Area and the United Kingdom, the statutory right of withdrawal does not apply to goods made to the consumer's specifications; for all other clients, all sales are final on made-to-order pieces. Your rights under the legal guarantee of conformity remain unaffected. Full details are available in the Returns Policy.

For every creation other than earrings, size or length is a production specification: your creation is made in the measurement you confirm at the time of order, and the Maison does not guarantee that it can be modified afterwards — many creations do not allow it, and where possible the adjustment is limited. We therefore invite you to verify your size with care. Our size guide provides Italian sizes as the primary reference, with international conversions; a complimentary consultation is at your disposal by email, live chat or WhatsApp, and sizes not shown can be requested before ordering.

Store your creation in its Torrini 1369 case, wrapped in tissue paper, separately from other jewelry. Put it on after perfume and cosmetics, and remove it before swimming, sport and household tasks. The Maison remains at your disposal over time for the care of your creation, professional cleaning, offered with the compliments of the Maison, and verification of the prongs and stones — as part of its after-sales service; full guidance is available under Customer Service.

Yes. Every creation is accompanied by the Torrini 1369 Certificate of Origin, documenting its configuration and its realization by the Maison; it is not an appraisal and does not constitute a valuation of the creation's economic worth. Where a gemological certification, such as GIA, accompanies a stone, it is expressly indicated in the creation's specifications and delivered with the piece.

Yes. A personal engraving is offered with the compliments of the Maison on every model, within the space each creation allows: indicate your text in the dedicated field when placing the order. The engraving finds its place within the workmanship, which pauses to accommodate it.